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Conversation English Lesson Customer Service - This is the preparation material for a Business English lesson about competition. Competition in business is a situation in which people or organisations try to be more successful than other people or organisations. Businesses compete in many ways, for example, they compete over price, location, customer service and product ranges.. With over 9000 resources, including lesson plans, worksheets, audio, video and flashcards, onestopenglish is the world’s number one resource site for English Language teachers. Materials are written and edited by our expert team of teachers and authors and are organized into core ELT subject areas such as Skills, Grammar and Vocabulary, Business, ESP, Exams, CLIL and Young Learners - a. In this sentence, an experience is an event or incident.It is an event that you were a part of and the event made an impression on you (it’s something you will remember)..

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